I submitted a request for insurance information online and was IMMEDIATELY contacted by phone by an insurance rep who, when I asked if the insurance was an eligible plan and if I would be penalized through the Obamacare requirements and he insisted that the penalty had been stopped over a month ago! He also stated that the policy was, in fact, a PPO plan and that, wait, yes, it actually had the Anthem name on the card.
Total lies. I realized the information was false the minute I downloaded the insurance documents (after giving my credit card information). I immediately contacted the company via email to cancel and explained that I had been misled. No response.
I called the next morning and left a message. No response. I emailed again. No response.
I called again, stayed on hold for over half an hour and finally left another message. No response. I can contacted my credit card company and disputed the charges. This isn't over yet .
Product or Service Mentioned: Selected Market Insurance Group Health Insurance.
Reason of review: Not as described.